Privacy Policy

This Privacy Policy explains how A‑P Automotive (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you interact with our website or contact us directly.

1. Who We Are

A‑P Automotive is an independent vehicle service provider based at:

Unit 8, Albion Industrial Estate, Cilfynydd, Pontypridd, CF37 4NX
Tel: 01443 404 444
Email: info@ap-automotive.co.uk
Website: www.ap-automotive.co.uk

We are committed to protecting your privacy and complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following information when you interact with us:

Your name
Contact details (email address, phone number)
Vehicle details (registration, make, model)
Booking or service details
Any messages or correspondence you send us
IP address and browsing behaviour via cookies (see section 6)

3. How We Use Your Data

We use your personal information to:

Manage service bookings and vehicle inspections
Respond to enquiries
Send confirmations and updates about your appointment
Improve the functionality and user experience of our website
Comply with legal or regulatory obligations

We only process your data where it is necessary for a service you have requested, or where we have a legal obligation or legitimate business interest.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted third parties only when necessary, such as:

Service providers (e.g. booking software or email systems)
Payment processors (e.g. Payment Assist if used)
Legal or regulatory authorities if required by law

All third-party services are GDPR-compliant and contractually bound to protect your data.

5. How Long We Keep Your Data

We retain your personal information only for as long as necessary to:

Provide the services you have requested
Fulfil legal or regulatory obligations
Maintain service records (typically up to 7 years for HMRC compliance)

Once data is no longer required, it is securely deleted.

6. Cookies & Website Tracking

Our website may use cookies to:

Monitor website performance
Analyse visitor behaviour (via Google Analytics or similar)
Improve user experience

You can manage or disable cookies through your browser settings.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at info@ap-automotive.co.uk.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or our business. Please check this page from time to time for updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

A‑P Automotive
Unit 8, Albion Industrial Estate, Cilfynydd, Pontypridd, CF37 4NX
Email: info@ap-automotive.co.uk
Phone: 01443 404 444